10 Lessons from May’s Invitational Boot Camp

June 6, 2013

the_karate_kid-HDBy Laurie Clarke, COO, The Tatham Group

Last week I had the privilege of facilitating Boot Camp for seventeen amazing individuals.  I take the challenge to impart a new perspective very seriously, while having some fun, and feel nervous before every session.  And then I remember: they are not the only ones learning.  The biggest advantage of being the coach is having the opportunity to learn from many experienced, distinguished and interesting people, not just one.

Here are a few things this group either refreshed my memory about or taught me:

  1. Experiential learning is not common.  My experience has been unique and I appreciate that ten-fold.  There was a parallel drawn between Michael Tatham Sr as Mr. Miyagi and me as the Karate Kid that will forever be implanted in my mind.  Wax on.  Wax off.
  2. We get disconnected from our customer when we have sales people standing in between.  It’s easy to think fulfillment and operations are there to serve the sales person.  Instead both are there to serve the customer.
  3. “Life is really simple, but we insist on making it complicated.” – Confucius
  4. I own nothing as cool as a piece of a rock from the moon and Mars.
  5. If a person or group believes something is impossible it likely will be.  If there is belief it can be done then they will find a way.
  6. Midges are called ‘no see ‘ums’ in the South and are found just as annoying.
  7. Some people have a limitless willingness to say “yes but I’m different”.
  8. Do people really solve things at root cause?  Are problems being solved at the level in an organization that they should be?
  9. Highly regulated environments are stressful and can be all-consuming.  There is a balance of challenge and respect that must exist.
  10. We can each perform brilliantly as individuals and not succeed as a group.  There is a connection that exists whether we want it to or not.  Overall success requires us to be dependent.

There were many more lessons but these were the first ten that hit the keyboard.  The session was a success!  The team outperformed their goals and walked away excited to change the(ir) world.  Looking forward to hearing about and sharing their stories.