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Yearly Archives: 2010
If Everyday Were A Holiday…

December 22, 2010

Today I had a conversation with a lady I admire for her achievements in life and business. We spoke about priorities and what they mean in the grand scheme of life as well as in a person’s job. Our conversation made me pause and reflect on how I prioritize in my life and why it […]

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Back in the Student Chair

December 11, 2010

I just finished running a Boot Camp session this week. As usual, the simulator worked it’s magic for the participants. It showed them why things are the way they are in their business today, what the future could be like and how they can get there in a fairly simple and short period of time. But, […]

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Mastering the Art of Imperfection

November 30, 2010

“If you wait to do everything until you’re sure it’s right, you’ll probably never do much of anything.” –   Win Borden With the pace of change these days we are constantly put into one of two positions: pursuing perfection and therefore doing nothing or making decisions with imperfect data and launching products with work […]

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coach (kōch)

November 21, 2010

To coach or not to coach, that is the question…but what is coaching? Managing is making sure people do what they know how to do. Training is teaching people to do what they don’t know how to do. Mentoring is showing people how the people who are really good at doing something do it. Coaching […]

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Just 5 More Minutes…

September 21, 2010

Benjamin Franklin said “Don’t put off until tomorrow what you can do today.” It sounds simple, so why is it so hard to follow? What we are really talking about here is discipline. In a world of everything moving at the speed of light and business working on a 24 hour clock it is hard […]

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What Can Go Wrong…

September 14, 2010

This morning has involved a series of events preventing me from getting to my morning meeting on time. You know those days – you spill coffee on your white shirt, smash a glass bottle on the floor as you attempt to empty the overfull recycling bin, forget your key to the office at home, you […]

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How To Let Process Work For You

September 7, 2010

By Michael B Tatham, CEO of The Tatham Group By now it is no secret that I am a process freak. I was infected with the bug a long time ago. I look out for companies that employ the same way of thinking and products that can help support my efforts both personally and at […]

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The Death of Customer Service

September 1, 2010

By Laurie Clarke, Chief Operating Officer at The Tatham Group Customer service is dead and there is no better killer than the airline industry. No seriously, have you tried flying somewhere lately? A year ago I had few complaints about my air travel experience. As I look back I realize that my minor grievances were […]

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Making Rules That Stick

April 3, 2010

By John Munce, Deployment Executive, The Tatham Group Somebody has to make the rules. Like sports, activities of groups of people need some boundaries, some goals, some measures, and some limits on proper play. Somebody has to make them up. Anyone who’s tried to write the rules of a game, or the steps of a […]

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Going For Gold

February 21, 2010

Don’t bother just to be better than your contemporaries or predecessors. Try to be better than yourself. – William Faulkner I can imagine this quote running through the minds of Olympians. They need to push themselves to their own limitations to have the best time, race, jump, game or performance of their athletic careers. They […]

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