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Category Archives: Framework
At the Heart of Health Care – Part II

July 30, 2012

By Cathy O’Neill, Director of Quality and Patient Safety, Quinte Health Care Last week in Part I, I outlined the importance of creating a Pull system for patients to recieve the right care at the right time in the right location as well as the importance of embracing failure as a key component of learning. […]

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A Framework for Success in the Real World

April 23, 2012

By Michael B. Tatham, President, The Tatham Group  The best kind of change initiative at any level is one that is not formally announced and occurs covertly.  I learned this from my father.  And, as usual, the message was presented in a manner that made me work to understand the lesson. It was the middle […]

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