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Category Archives: Measures
How Do You Measure Success?

September 4, 2013

By Laurie Clarke, COO, The Tatham Group Can there be negative consequences when a process measure migrates into being an output measure? A Tatham trainee asked this question recently, and we thought it was a good one. When we get excited about the usefulness of a measure, do we have a tendency to overuse it? […]

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