Category Archives: Mistakes
At the Heart of Health Care – Part I

July 23, 2012

By Cathy O’Neill, Director of Quality Improvement and Patient Safety, Quinte Health Care Cathy O’Neill works in a health network of four hospitals with a plethora of patient services. She has a passion for ensuring patient safety and a determination to find the root cause of problems in order to fix them once and for all. Cathy has […]

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Motivating the Next Generation

August 30, 2011

By Laurie Clarke, COO, The Tatham Group Squirt: Good afternoon. We’re gonna have a great jump today. Okay, first crank a hard cutback as you hit the wall. There’s a screaming bottom curve, so watch out. Remember: rip it, roll it, and punch it. Marlin: It’s like he’s trying to speak to me, I know […]

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Learning From Failure

July 22, 2011

By Michael Tatham, President, The Tatham Group The most fearful event in civil aviation is a mid-air collision. Whether involving a helicopter and small plane  or commercial jets (http://youtu.be/2pKe93ckmXI, they are dramatic and horrifying.) They occur very infrequently, but when they do the Civil Aviation Authority is all over it like CSI on a murder.   […]

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