Category Archives: Strategy
Three Little Questions For Big Results

January 23, 2012

By John Munce, Relationship Executive, The Tatham Group  Tommy is a buddy who makes the same resolution each New Year for the last 15 years: eat less and exercise more.  He makes a big plan and sometimes plans to sign up for the YMCA. By the 9th of January he has fallen off his commitment […]

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Bridging The Gap Between Goals And Accomplishment

January 16, 2012

By Laurie Clarke, COO, The Tatham Group As another new year begins we are often met with mixed emotions.  Excitement as the ball dropping represents a clean slate – a fresh start!  And usually equally present is nervousness – what if I don’t follow-through on my resolutions again this year?  What will make this year […]

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Becoming an Expert on Experts

July 1, 2011

By Michael Tatham, President, The Tatham Group. The majority of business owners and operators don’t understand the purpose of having and using an expert. During the assessment stage of Boot Camp, we facilitate participants through a very important part of the ‘discovery process’ to achieve consistency when using the process of observation. We do this […]

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Hiding Behind Training

May 6, 2011

By Michael J Tatham, Founder/Director, The Tatham Group

An engineer by training, I learned to use the scientific method to find the root cause of problems and by the late 60’s had an effective approach to designing training programs. Companies typically produce training programs that teach their people how to correct defects in the product rather than fix the process. As a result, a bad process keeps too many people busy fixing and reworking the output. Many companies around the world today invest millions in training programs focused on fixing and reworking output from bad processes. I’ll say the same thing I said 40 years ago: “When the process doesn’t work, fix the process; don’t blame the people.

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Slow Down to Go Fast

February 28, 2011

In the business world today there is much debate over what tools and   structure should be used to ‘fix things’. However there is not much discussion or thought about what should be fixed. Regardless of the tool you choose the first step should always be slow down then go fast.  It’s more important to know […]

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Pardon my Distaste

February 1, 2011

By John Munce, Deployment Executive, The Tatham Group May I be permitted to hate PowerPoint? Hundreds of slide decks–printed, projected, emailed, LiveMeeting-ed, and slide-showed–I still find PowerPoint mind numbing.  Not just the content, though many a snore-inducing session have I endured. It’s the PowerPoint structure itself that grates on my nerves. I am not alone.  […]

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Setting The Stage For An Easier Change Effort

January 25, 2011

By Michael B. Tatham, President, The Tatham Group This past December I was working with a small business to help them build a strong infrastructure for growth.  The projected volume of business they are anticipating over the next three to five years necessitates flawless execution of operations in order to succeed.  The President of this […]

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What’s your ripple effect?

January 13, 2009

They say if a butterfly flutters its wings in Brazil, it creates a breeze, then a wind, eventually fuelling a storm on the other side of the world. Commonly known as “The Butterfly Effect”, it suggests that everything is connected to everything; where even the smallest change can have enormous consequences. “Anyone who runs a […]

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Doing the right thing for your business…

January 9, 2009

…MEANS DOING THE RIGHT THING FOR YOUR CUSTOMER FIRST One of the fastest growing priorities in the business world today is how companies can be more responsible. Even though people want to produce cheaper, faster, better and more efficiently, many are also asking, but at what cost? In fact, the world’s collective consciousness is waking […]

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Getting to the ‘root’ of the issue

December 2, 2008

Lately when I find time to read – which usually happens when I’m crammed into a streetcar on the way to work – I’ve been voraciously attacking, page by page, an excellent book by Michael Pollan called The Omnivore’s Dilemma. While the premise of Pollan’s book has little to do with business, process or culture […]

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